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If you have any questions or concerns feel free to email us at [email protected]

If you are writing in response to an order, please include in the subject line the order number and why you are contacting us (e.g. damaged item, general feedback, exchange request, etc). If you do not hear back from us within 2-3 business days we have most likely not received your email, so please do not hesitate to contact us again.

If you would like to return an item, please see our page “Return form”, located on the bottom of our website pages under “General Information.”

We are happy to assist you.

Managed by © NIKAL SOLUTIONS SRL - VAT NUMBER IT11880091001 Website Credits The ESA acronym and logo are registered trademarks of the European Space Agency. ESA is not involved in the manufacturing, production or distribution of any products and disclaims any and all liability. ESA does not receive any financial consideration from the ESA Space Shop.