Discounted shipping for EU delivery! Orders up to €49 only €9.90 - orders up to €109 only €7.90 - free shipping for orders over €110.
We remind ESA employees to login with their ESA email.
We want you to be satisfied with your purchase and we will gladly accept a return up to 14 days from the receipt of your purchase. In order to do so, please fill in the form below, making sure that:
- you use the same email you used when placing your order;
- you insert the complete order number (which you can find in your order confirmation email you have received);
you choose one of the following reasons for your returns:
- I wish to return a product that I am not satisfied with, in terms of size or colour.
- I wish to return a product that I bought by mistake.
- I wish to return a product that I am not satisfied with in general but is completely functional.
- I wish to return a product that is different from the one I ordered.
- I wish to return a product that arrived damaged or defective.
- Other (please specify).
We will get back to you via email within five working days with instructions on how to proceed to return your product(s).
The full Return Policy is available in the Sales Conditions page here.
We are here to assist you at every step of your return.